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Bracknell (BCE)

Bracknell station, Market Street, Bracknell, Berkshire, RG12 1HX

The ticket office at Bracknell will be closing at 1810 from Tuesday 1 until Friday 4 July 2025.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:55 - 19:35
  • Opening Hours,Saturday: 05:55 - 19:40
  • Opening Hours,Sunday: 08:10 - 17:40
Location

The ticket office is located on Platform 1.

Ticket Vending Machines are located near the station entrance and in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Bracknell ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available

  • Yes - from information point

Customer Information

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:45 - 21:30
  • Information Services Opening Times,Saturday: 05:45 - 21:30
  • Information Services Opening Times,Sunday: 09:00 - 21:00

Staff Help Available

Unavailable

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:30 - 19:00
  • Lost Property,Saturday to Sunday: Unavailable
  • Lost Property,Public Holidays: Unavailable

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bracknell.

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station. Level access to Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Reading).

Ticket barriers and gates

Available

Accessible ticket machines

Available

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

Unheated seating area located in the booking hall.

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Bracknell Car Park - September 2023

2 spaces

Bracknell Premium Car Park - September 2023

2 spaces

Bracknell Car Park - September 2023 

Parking is chargeable for all vehicles except registered Blue Badge holders.

Bracknell Premium Car Park - September 2023 

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

Customer Help points are located on every platform

Helpline
  • Helpline,Monday to Friday: Available
  • Helpline,Saturday: Available
  • Helpline,Sunday: Available

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Help Point location

Help Points are available inside and outside this station

Toilets

Unavailable

Only accessible toilets are available. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Accessible Toilets

Available

Baby Changing

Unavailable

Waiting Rooms

Available

Unheated seating area located in the booking hall.

Seating Area

Available

Sheltered waiting area

There is sheltered waiting

Bracknell Car Park

Spaces

200 spaces

Accessible spaces

2 spaces

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £2.70
  • Rate per day £5.50
  • Rate on Saturday £2.70
  • Rate on Sunday £2.70
  • Rate per week £21.90
  • Rate per month £77.70
  • Rate per 3 months £314.70
  • Rate per year £777.00
Notes

RingGo Code 77479.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £2.70.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £8.10.

Blue Badge parking

Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

Register for Complimentary Blue Badge Parking.

Bracknell Premium Car Park

Spaces

14 spaces

Accessible spaces

2 spaces

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £4.20
  • Rate per day £8.50
  • Rate on Saturday £4.20
  • Rate on Sunday £4.20
Notes

RingGo Code 77492.

Bank Holiday £4.20.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £12.60.

ATM

Available

Refreshment Facilities

Available

Kiosk / Coffee shop.

Public Telephones

Yes

Public Wi-Fi

Available

Find WiFi Hotspots around Bracknell station

Bicycle Storage

Spaces

50 spaces

Type of Storage

Compounds & Racks

Location

Outside station by the bus stop car park.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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